New better Script Syntax

Based on over 50 user interviews, over the past 18 months we realised that our old script syntax had some usability issues. We're now launching a much more usable script syntax
You can have a look here from our beta testers we found it was much easier to write and we've observed less bugs in our monitoring (up to 20% less bugs)

Here's a teaser

<as:section name="hello">
    Hello world, this section is named hello. 
</as:section>

Faster Voice Intelligence

We're super excited about Voice Intelligence which enables our AI voices to speak like a human. We've been hard at work on this over the last few months.

Up to 5x faster voice intelligence

• You'll notice these improvements most with the normaliser as the normaliser produces very loooong text strings.

Benchmarks from our tests

• We can now process a 10,000 character script in ~10 seconds
• Before this was taking ~50 seconds

Documentation

• We updated our documentation to add billing info and the media files.
• We also made quality improvements.

Performance enhancement

• One issue we had in the past was that when you added many users - we faced some slowdowns in authorisation. Now thanks to our design, and the help of Oso our authoriser now performs ~100ms. We are constantly investing in these improvements and more are coming

Bug Fixes

Not necessarily bugs but we implemented a few changes for our customers

• We increased validity time of user invitations from 1 day to 7 days. Until now some users were caught out by this.
• We fixed a bug in our authentication service causing occasional failure in child org creation.
• We fixed some bugs in our Voice Cloning experience. This should be even more awesome.